MATTHEW BROWN MATTHEW BROWN

Systems Administrator | IT Infrastructure Architect
[email protected] (989) 714-4809 linkedin.com/in/matthew-ag-brown Remote/Milford, CT

Professional Summary

Results-driven Systems Administrator and IT Consultant with 8+ years of progressive IT experience, including 7+ years of concurrent contract-based consulting delivering specialized automation and infrastructure solutions. Proven track record of reducing system downtime by implementing proactive monitoring solutions and automating routine tasks across diverse client environments. Expert in managing hybrid cloud environments, virtualization platforms, and large-scale storage solutions. Demonstrated ability to architect custom business automation solutions while maintaining high-availability systems supporting 325TB+ data environments with 99.9% uptime. Trusted by 50+ organizations for critical infrastructure projects and emergency response.

Core Competencies

Automation & Business Process Engineering
PowerShell Advanced Python Automation Bash Shell Workflow Optimization Infrastructure as Code CI/CD Implementation
Systems & Infrastructure
Windows Server 2022 Linux Administration VMware vSphere Docker/Kubernetes Active Directory Azure AD
Networking & Security
OPNsense/pfSense Network Segmentation 10GbE Infrastructure Security Best Practices Disaster Recovery Patch Management
Cloud & Virtualization
Microsoft Azure AWS Fundamentals Office 365 Storage Solutions Backup Solutions Data Migration

Professional Experience

Senior IT Consultant
Tim's Tech | Contract/Project-Based | Massachusetts
2017 - Present
  • Deliver specialized automation and infrastructure solutions for 50+ enterprise clients across Massachusetts
  • Architect and implement business process automation using Python and PowerShell, reducing manual workload by average of 70% per client
  • Design cybersecurity frameworks and disaster recovery solutions for SMB to enterprise environments
  • Lead complex infrastructure migrations including cloud transitions, virtualization projects, and network redesigns
  • Provide deep-level programming and custom software development for specialized business requirements
  • Maintain 24/7 on-call availability for critical infrastructure emergencies, achieving 99.9% client satisfaction rate
Systems Administrator
Drazen Rubin Law | Remote, Milford, CT
2024 - Present
  • Architected and implemented comprehensive booking system redesign, resulting in 40% improvement in user satisfaction scores
  • Established remote monitoring and management (RMM) infrastructure, reducing system downtime by 60%
  • Automated routine maintenance tasks using PowerShell and Python scripts, saving 15+ hours weekly
  • Managed Office 365 environment for 50+ users, including Exchange Online, SharePoint, and Teams
  • Implemented security protocols and multi-factor authentication, achieving 100% compliance
Assistant Systems Administrator
Self Serve Lumber | Saginaw, MI
2023
  • Administered Active Directory environment for 200+ users across multiple locations
  • Developed and deployed Group Policy Objects (GPOs) to standardize security settings
  • Created PowerShell automation scripts, reducing onboarding time from 2 hours to 15 minutes
  • Managed Windows Server infrastructure including file, print, and application servers
  • Implemented automated patch management system, ensuring 98% patch compliance
Level 2 Field Support Technician
VDart Inc. (McLaren Hospital Bay Region) | Bay City, MI
2020 - 2022
  • Provided tier 2 technical support for healthcare environment with 1,000+ endpoints
  • Executed 500+ IMAC requests with zero security incidents
  • Maintained 95% first-call resolution rate for hardware and software issues
  • Created knowledge base articles and documentation for tier 1 support team
IT Manager & Senior Technician
Independent IT Services | Midland, MI
2017 - 2022
  • Built and managed IT infrastructure for 30+ small business clients
  • Designed enterprise-grade network solutions including VoIP systems and security cameras
  • Achieved 95% client retention rate through exceptional service delivery
  • Generated $150K+ annual revenue through strategic upselling and service expansion

Technical Projects

Enterprise Home Lab Infrastructure

  • Designed and built 325TB storage solution using ZFS with automated snapshots and replication
  • Deployed 40+ Docker containers for various services including media management and monitoring
  • Configured OPNsense router/firewall with multiple VLANs and 10GbE backbone infrastructure
  • Implemented comprehensive monitoring solution using Grafana, Prometheus, and Telegraf

Education

Bachelor of Science in Applied Technology
Brigham Young University - Idaho | December 2024
Network Security • Database Management • Cloud Computing • Project Management
Associate of Applied Science in Computer Science Technology
Delta College | April 2019
Dean's List: Fall 2018, Spring 2019 • Systems Analysis • Network Administration

Certifications & Additional

Certifications

  • CompTIA A+ (In Progress)
  • Microsoft Azure Fundamentals (Planned 2025)
  • ITIL Foundation (Planned 2025)

Professional Qualities

  • Successfully manages concurrent full-time and contract responsibilities
  • Maintains flexible schedule for critical client needs
  • Open to remote opportunities | 25% travel
  • Association for Computing Machinery (ACM) Member